Recent Why SERVPRO Posts

We Are The Cleaning Experts

6/14/2021 (Permalink)

full ppe cleaning Let SERVPRO of Clovis take care of your cleaning needs!

SERVPRO is Here to Help during your time of need!

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Need Mold Remediation? Here's What to Expect

6/14/2021 (Permalink)

Mold remediation SERVPRO of Clovis is here to help with your mold remediation needs

If you think you may have black mold in your Clovis CA, home it's highly recommended that you contact a local mold remediation service. Our professionals have the ability to thoroughly remove the mold and then sanitize afterwards. Here are a few steps you may see them perform during a remediation.

1. Damage Assessment

One of the first things you may see during a mold cleanup, is the damage assessments. The remediation professional working on your home will take a look at where the possible mold is, be able to test for the mold type, and determine if there are any secondary damages that need to be repaired as well. Once this is done they can begin containing the area so that cleanup can occur.

2. Containing the Affected Area

The next step, especially if black mold is present, is to contain the affected area. This usually involves using plastic sheeting to separate the space from the rest of the home, and setting up ventilation in order to regulate air flow. This will help prevent spore particles from becoming airborne during the cleaning process. Once this step is complete remediation can begin.

3. Safety Precautions

You will also see the mold remediation professionals working on your home take very specific safety precautions. The only does this include containing the area, but wearing safety gear as well. This may include masks, coveralls, gloves, shoe covers, and other personal protective equipment. These items can be removed immediately after leaving the contained area so that they can be washed. This also will help prevent the spread of mold by preventing spores from being carried through the space on clothing.

If you think you may have black mold And your home it's time to contact your local remediation service. These professionals can perform a damage assessment to determine where and how bad the mold problem is, contain the affected area to prevent spore spreading, and remove mold while following proper safety procedures. If you have any questions these professionals can help.

What Water Category is Present and What That Means For Treatment

6/3/2021 (Permalink)

SERVPRO team van Let the SERVPRO team evaluate and help you make a restoration plan!

Understand What Type of Water Has Impacted You or Your Business 

Contaminated water is a problem for yourself and your adjuster. Not only do these situations pose a physical dilemma, but the potential of increase in microorganisms may deem the location a hazard. Was the flooding clean or dirty? That is an important factor when dealing with a water loss Without proper assessment, it's hard to know. A restoration without proper diagnosis could lead to the incorrect treatment and cause further conditions for growth and destruction. Thus, to ensure the safety of anyone dwelling in the property, as well as proper cleaning, proprietors and their agents should rely on a reputable water restoration company to diagnose and guide the remediation efforts.

The following are the Categories of Water and how they are classified

  • Category 1 - This involves a clean supply line leak or bust. While mold spores are not a concern, if not attended to promptly, this could lead to saturated belongings, structural concerns, and possibly create the right environment for mold growth. The premises needs to be dried out as quickly as possible.
  • Category 2 - When the lines to a dishwasher, washing machine or refrigerator break, contaminated water does enter the area. Bacteria is still possibly present, making this a situation that should be handled with care. In addition, a toilet overflow, not from a sewage break, may also fall into this section, especially if feces or urine was present. A thorough inspection would dictate what should be sanitized and dried.
  • Category 3 - Of up most concern is flooding from outside sources and breaks in the building's sewage lines. These origins bring black water, liquid that is highly contaminated with microbes, into your establishment, filling porous materials with mold spores and bacteria. The longer this sits, the more difficult it becomes to clean. In fact, common household cleaners such as bleach may remove external staining; however, they do no absorb deep, possibly leaving behind infestation.

Let a professional vendor such as SERVPRO of Clovis diagnose your water loss and create a plan of the best treatment options for you. Our team of technicians are professionally trained to determine exactly what treatments would be best for each individual circumstance. Put your trust in SERVPRO of Clovis! Call us at (559)297-3429

Are You Checking for Mold?

6/3/2021 (Permalink)

Mold growth from previous water damage Regularly inspect your home for mold so that you can find any before it becomes an issue!

Places That Get Overlooked When Regularly Checking For Mold

Most homeowners know the obvious places to look for mold in their homes basements, bathrooms, and kitchens are big targets but there are a few places that go regularly unchecked.

  1. House Plants - Overwatering house plants can easily lead to a moist environment with enough standing water to promote mold growth.
  2. Washing Machines - Naturally the washing machine feels like a clean environment due to the constant detergents going into the machine, but if your washing machine is not properly drying in between uses this may cause a good environment for mold growth.
  3. Drywall - There may be darkened patches on the walls or ceiling of a room , regularly check the walls around the house especially the ones hidden behind furniture for dark patches which are an indicator that there is mold present.
  4. Carpets - Mold typically grows underneath your carpets. Any liquid-related spills or accidents can cause moisture to become trapped in the carpeting, permeating the areas underneath and inviting mold growth. Before you tear up the carpet to check, you might try smelling it or feeling it to see if it appears damp or musty.
  5. Window Sills - When the humidity levels in your home are too high, it can cause excessive condensation to form on your window sills. This moisture is what causes the mold on wood. It's important to regularly check window sills, as mold that originates here can quickly spread to other areas of your house.

No matter the level of mold present trust in SERVPRO of Clovis to help with mold removal and remediation. Give us a call at (559) 297-3429

Why Choose SERVPRO?

11/2/2020 (Permalink)

At SERVPRO of Clovis, our main goal is to help our customers and community.

It may seem impossible to make people happy during the mitigation process; before we initially arrive onsite, we understand that homeowners are facing potentially devastating damages. Fires, flooding, mold, biohazard contamination – these are stressful circumstances for anyone to handle.

Our staff recognizes the emotional anxiety that is associated with property damage and they are sensitive to what our customers are faced with. A customer could be displaced by the mitigation and reconstruction process for days, weeks, or even months depending on the extent of the damages.

Our crews get to know our clients on a personal level – we get invited into their homes, we know their schedules, we get to meet their children, we see family photos and artwork, we become familiar with their pets, we are trusted with their home security, often we delicately handle treasured possessions for cleaning and storage until the restoration process is complete.

We understand the vital role we play to our customers during these challenging times and we take pride in being the company that people can trust. When it comes down to it, we are community members helping fellow neighbors. If you’re asking why you should choose SERVPRO, remember that we care about our customers and strive to ensure that they know that we really care. Allow us to be the company to helps you when you’re in need.

Call our SERVPRO of Clovis office today – (559) 297-3429

SERVPRO is Here to Help!

11/2/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

·         Kitchen/Food Areas

·         Bathrooms

·         Schools/Classrooms

·         Offices

·         Retail Spaces

·         Water Fountains

·         Shelving/Racks

·         Sales Counters

·         Carpets and Rugs

·         Stair Handrails

·         Elevator Cars

·         Playground Equipment

·         Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services or fogging , call the experts today – [SERVPRO of Clovis 559-297-3429]

Emergency Preparedness Planning for Your Business

6/3/2020 (Permalink)

As many as 50% of businesses may never recover following a disaster, according to the latest industry research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. By developing a SERVPRO® Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. Preparation is a key component for making it through any size disaster, whether it’s a small water leak, a large fire or an area flood. The best time for planning for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but you can plan for it. Now is the time to ask yourself, “Are you ready for whatever could happen?” Give the professionals at SERVPRO of Clovis a call today for a No-cost Assessment on your building 559-297-3429.

Why SERVPRO Should Be the Only Company You Call for Water Damage

6/3/2020 (Permalink)

Water is a devastating force that can affect your Fresno residence or office. Moisture quickly infiltrates and begins to disintegrate porous building materials including drywall, ceiling tiles, and some types of flooring. It can migrate from the original damaged space into other rooms, levels, and hidden cavities between walls, under floors, and above ceilings. In just 24 to 48 hours secondary damage such as mold growth begins. Homeowners need to reach out to professional restoration experts right away.

When an overflowing tub or sink becomes a waterfall, your Fresno home requires a comprehensive water damage recovery plan. Unfortunately, it is rarely enough to mop up the water you see, as moisture is notorious for moving into any absorbent material or flowing into neighboring spaces. Intensive training in moisture metering and infrared scanning is useful to trace the path of water. The typical homeowner lacks that skill, which is why working with a trustworthy water restoration company is so important.

SERVPRO can arrive as soon as practical after your call, ready to assess the extent of the damage and to devise a plan to remove the water and dry all affected spaces. Our service vehicles carry an equipment stock that anticipates a range of water removal and drying tasks. The submersible pumps, extractors, air movers, heaters, and dehumidifiers are set to manage the challenges, clearly supporting why SERVPRO delivers fast and effective services when water damages your home.

Our technicians cover a broad range of water damage scenarios during the time they spend on IICRC training. This background helps speed the process of restoration. Why SERVPRO is an industry leader is our expectation that every project we accept stands on its own. We carefully evaluate the specific circumstances of your water damage crisis so that we miss nothing, including unexpected seepage or harm to vulnerable building materials or contents others might not consider. When we respond our mission is to leave your property “Like it never even happened.” Working with you and your insurance company to achieve this end is always our goal.

Why SERVPRO of Clovis should rank first in your search for reputable water damage restorers is clear -- we have the trained technicians and appropriate equipment to get the job done. Contact us at (559)297-3429 when water flows outside of its lane for a fast and efficient response.

We Care

6/2/2020 (Permalink)

Yes we are a part of a major corporation, however we here at SERVPRO of Clovis feel it's important to not forget where we've come from and that in order to be successful we need to remember it's all about you our client and the personal touch. Why do people often go back to the same small business or refer their friends and family to it? It's simple the quality of service that you receive and the time they take to make sure YOU the client are taken care of and that they don't just meet but exceed your expectations and needs! We here at SERVPRO of Clovis go that extra mile as it is our goal to not just meet but exceed your expectations in every way possible. From making sure your questions and concerns are addressed from the first time we arrive on site to making sure your home or business is put back together in every way that matters to you. No matter how big or small the job, SERVPRO of Clovis is here to help every step of the way! Whether assisting you with your home, or your large commercial building SERVPRO of Clovis is here with a level of care and customer service you normally find in a small business.

We like to say Small business attitude and personal touch at a corporate level. Give us a call at 559-297-3429 today to see the difference

How Does Ozone Destroy Odors

6/2/2020 (Permalink)

zone reacts with odor molecules by transferring the “extra” oxygen atom of the ozone molecule to the odor molecule, changing its composition so it no longer has the same chemical makeup. This chemical reaction is called oxidation. In a nutshell, through the oxidation process, what was formerly an odor-causing molecule is now an entirely different compound, and therefore does not possess the odor of its preceding form. To compare the difference between odor treatment using deodorizers and ozone, pretend we have two foul smelling odor molecules, think of them as two bad guys. Let’s treat the first bad guy with a spray-on deodorizer. This can be represented by locking him in a jail cell so he can’t affect anybody or anything. He is harmless, but he is still a bad guy. Once he is released, he can be a bad guy again…or in our case a stinky odor molecule.

Now let’s take the second bad guy and treat him with ozone. During the oxidation process, his very molecular structure is altered; he is no longer the same thing. This can be represented by waving a magic wand and “poof-he’s a rabbit”! Since the bad guy has been turned into something completely different/harmless, he can no longer be a bad guy-he is now a permanent rabbit, or in our case, a molecule without an unpleasant odor.

Do you have an odor molecule? Don’t despair, call SERVPRO of Clovis 559-297-3429.

Why SERVPRO?

10/29/2019 (Permalink)

servpro van behind school bus driving on road Why SERVPRO?

When looking at companies who can provide you with water mitigation, mold remediation and fire restoration services you might ask yourself, why SERVPRO?

Let me tell you somethings about SERVPRO:

1. SERVPRO has been around since 1967 when Ted and Doris Isaacson founded the company which started as a painting business. Today, more than 1,700 SERVPRO franchises exist nationwide. Therefore, SERVPRO has proved to be an outstanding company. SERVPRO is actually one of the top 10 franchises today.

2. All of our technicians are trained and specialists in the work that they do. 

3. We work with your insurance company to make sure you are covered for the work that we complete. If your insurance company does not cover a service we recommend, we will let you know the price before the work is done.

4. We work quickly to ensure that your home is back to normal ASAP.

5. We appreciate your feedback! We would like to know if your happy with our services. We also are interested in knowing if your unhappy with our services. We want to make it right, and fix anything that may have gone wrong.

Why SERVPRO?

10/29/2019 (Permalink)

When looking at companies who can provide you with water mitigation, mold remediation and fire restoration services you might ask yourself, why SERVPRO?

Let me tell you somethings about SERVPRO:

1. SERVPRO has been around since 1967 when Ted and Doris Isaacson founded the company which started as a painting business. Today, more than 1,700 SERVPRO franchises exist nationwide. Therefore, SERVPRO has proved to be an outstanding company. SERVPRO is actually one of the top 10 franchises today.

2. All of our technicians are trained and specialists in the work that they do. 

3. We work with your insurance company to make sure you are covered for the work that we complete. If your insurance company does not cover a service we recommend, we will let you know the price before the work is done.

4. We work quickly to ensure that your home is back to normal ASAP.

5. We appreciate your feedback! We would like to know if your happy with our services. We also are interested in knowing if your unhappy with our services. We want to make it right, and fix anything that may have gone wrong.

5 Things You Should Not Store in Your Garage

6/3/2019 (Permalink)

This is how your garage should not look.

Most of us try to accomplish new goals, get a new fresh start. Getting healthy, organizing our homes, bettering our lives always seem to be at the top of the list. One space to start cleaning and organizing is the garage! That extra storage area that easily becomes a catchall for excess items.  We have compiled a list of items that should not be stored in your garage. Get them out and reclaim your space.

  1. Paint- Because the garage is prone to extreme temperature changes, paint should not be stored in the garage.  Recycle paint according to your county guidelines or donate it.
  2. Electronics-If you are putting electronics out in the garage, you must not be using them.  Donate these items because they can’t withstand the temperature fluctuations and will easily break.
  3. Propane and Hazardous Chemicals-Proper ventilation is key for storage of propane and hazardous chemicals.  For safety reasons, these items need to be stored outside.  
  4. Food- Keeping food in the garage is an open invitation to rodents and insects.  Although shopping in bulk can save money, storing extra food in the garage will cause problems. The moisture and humidity will spoil the food. Find room in the house for food storage.
  5. Cardboard boxes-Insects, mice and other rodents love cardboard. Invest in waterproof plastic bins to store your items.

Hope these tips help you gain back your garage. Happy Cleaning from SERVPRO of Clovis!

What to Do if You Experience a Sewer Backup

6/3/2019 (Permalink)

Sewer backup is very dangerous.

SERVPRO of Clovis responds quickly to an emergency, whether it be flood, fire or even a bio-hazard.  Sometimes our customers don't realize what situations can pose a serious health risk to themselves and their families and try to take care of the problem themselves.  Water from a sewer system backup, for example, should be considered very dangerous.  The water is extremely unsanitary and may contain bacteria and viruses that could cause serious illness.  Special training and equipment are necessary to safely clean this type of contamination.

If you home or business should experience a sewer system backup, remember these tips:

  1. Stay out of the affected area
  2. Call emergency service personnel if the situation is life-threatening
  3. Treat ALL bodily fluids as if they are contaminated
  4. Turn off the HVAC system if there is sewage damage.

At SERVPRO of Clovis, we are on-call 24 hours a day, 7 days a week to respond to your bio-hazard emergency.  Call us at 559-297-3429 if you need our help. 

What to Do Until Help Arrives: Water Damage

5/28/2019 (Permalink)

What to do until help arrives.

Luckily, SERVPRO of Clovis has the tools and man-power to address everyone’s issues as quickly as possible. However, since we cannot get to everyone at the same time, we can offer tips and measures to take while you wait for help to arrive.

What to Do Until Help Arrives:

  • Shut off the source of water is possible
  • Turn off circuit breakers for wet areas, when access to the power distribution panel is safe from electrical shock
  • Remove as much excess water as possible by mopping and blotting
  • Wipe excess water from wood furniture after removing lamps and tabletop items
  • Remove and prop up wet upholstery cushions for even drying
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting
  • Remove to a safe, dry place any painting, art objects, computers, documents and other materials that are valuable or sensitive to moisture
  • Use wooden clothespins to keep furniture skirting off damp floors
  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors
  • Hang furs and leather goods to dry separately at room temperature.

SERVPRO of Clovis will do everything to get to you as fast as possible and take care of your water damage. In the meantime, take these steps to safely save your affected furniture and personal items.

SERVPRO of Clovis Core Values

5/28/2019 (Permalink)

Always ready to get to work.

Here at SERVPRO of Clovis we pride ourselves on holding up to our core values as a locally owned company and as a team. We believe in 6 key values that represent our company and makes us stand out in the community.

  1. Growth - Pursue growth through knowledge, excellence, innovation and continuous improvement every day - at every level.
  2. Integrity - Do what is right and fair - Our relationships with customers, suppliers and each other are based upon honesty, trust, and mutual respect. We do what we say we will do.
  3. Being the Best - We relentlessly pursue excellence in everything we do. We embrace technology and superior quality, value and service to our customers and coworkers. As a team, we work together to meet the needs of our customers and help the company win.
  4. Leadership - Provide strong, supportive management teams who embrace and drive change, promote honestly, integrity, innovativeness, teamwork, excellence and empowerment of individuals.
  5. Customer Service - To achieve total customer satisfaction by understanding what the customer wants and delivering it flawlessly.
  6. Teamwork - Our team is reliable, honest, supportive of each other's efforts, enthusiastic and positive. We communicate openly and face challenges optimistically. We are accountable, deliver on promises and strive to exceed expectations.

For Immediate Service, Call SERVPRO of Clovis

4/12/2019 (Permalink)

Clovis residents: We provide immediate service day or night!

SERVPRO of Clovis provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Clovis. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 - (559) 297-3429

Residential Services

Whether your home needs emergency flood damage or roof leak or mold remediation, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So, when the need arises for professional cleaning or emergency restoration services, we have the training and expertise to respond promptly with highly trained technicians to get your property back to business.

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

IICRC Certified Firm - Our Highly Trained Restoration Specialists can restore your Clovis Home

10/11/2018 (Permalink)

IICRC logo

SERVPRO of Clovis is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.